
FAQs
How do I get my cat to actually use it?
How do I get my cat to actually use it?
Most cats are drawn to it within the first day or two because moving water naturally catches their attention. Try Spout Flow first since the visible stream tends to grab curious cats faster than Gentle Flow.
Is it safe to run all day and night?
Is it safe to run all day and night?
Yes. It's built for continuous use and runs at under 30 decibels, so it's quiet enough to leave on around the clock without disturbing sleep, yours or your cat's.
Will this work for multiple cats or a dog too?
Will this work for multiple cats or a dog too?
The 91oz tank is sized for multi-pet households and lasts up to 14 days between refills depending on how many pets are drinking from it. It works well for both cats and dogs.
How soon will I notice my cat drinking more?
How soon will I notice my cat drinking more?
Many owners notice increased visits to the fountain within the first week. Cats that were previously reluctant to drink from a still bowl are often the ones who respond fastest to flowing water.
How do I clean it and how often?
How do I clean it and how often?
The wireless pump lifts straight out with no cables to untangle, so you just rinse the basin and pump under the tap. A quick clean once a week keeps SlimeShield working at its best, and the filter should be swapped monthly.
What if I don't like Purrflow's HydrateWell Cat Fountain?
What if I don't like Purrflow's HydrateWell Cat Fountain?
Try it for 30 days, and if you're not happy for any reason we'll refund you in full under our 30 day money back guarantee. Your purchase is completely risk free.
The Fountain That Finally Stays Clean
Slimy fountains are the real reason most people stop refilling them. SlimeShield technology keeps the basin cleaner between washes, so your cat always has fresh tasting water and you're not scrubbing it every other day.
Whisper Quiet, Day Or Night
A noisy pump means either you turn it off at night or you lie there listening to it hum. At under 30 decibels this one runs quietly enough to leave on around the clock, so your cat always has flowing water without anyone losing sleep over it.